Legal Information

Terms & Conditions


Tecmagex.com and its affiliates provide access to the Tecmagex.com website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Tecmagex.com website. By using the Tecmagex.com website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future Tecmagex.com service, you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of Tecmagex.com

1. Access to Tecmagex.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

2. Licence for website access

Tecmagex.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Tecmagex.com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tecmagex.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Tecmagex.com's or its affiliates' names or trademarks without the express written consent of Tecmagex.com. Any unauthorised use terminates the permission or license granted by Tecmagex.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of Tecmagex.com as long as the link does not portray Tecmagex.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Tecmagex.com logo or other proprietary graphic or trademark as part of the link without our express written consent.

3. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Tecmagex.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

    * for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
    * to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
    * to cause annoyance, inconvenience or needless anxiety

4. Intellectual Property Claims

Tecmagex.com (the trading name for Magetec SARL) and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please Contact Us.

5. Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by Tecmagex.com to you.

6. Our contract

When you place an order to purchase a product from Tecmagex.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract. Tecmagex.com reserves the right to refuse any order.

6. Returns

In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. You must contact us before returning any product to Tecmagex.com. Tecmagex.com reserves the right to refuse any unauthorised return.

Before returning a product, please click on the following RMA Request link. Once submitted and authorised, a RMA number and return details will be sent to you via email.
RMA Request Form

No return parcel will be accepted without a valid RMA number clearly indicated on the outside of the parcel.

7. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. Tecmagex.com reserves the right to refuse any order due to pricing errors.

8. Customs

When ordering goods from Tecmagex.com for delivery overseas you may be subject to duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Tecmagex.com, you are considered the of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is special to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

9. Health & Safety

Tecmagex.com resolves all liability for personal or third party injury sustained from use of any product purchased from Tecmagex.com.

10. Children & Proof of Age

Tecmagex.com does not sell products for purchase by children. If you are under 18, you may use Tecmagex.com only with the involvement of a parent or guardian. In addition, Tecmagex.com may request documentary evidence of proof of age before accepting any order placed. Failing to meet acceptance of proof of age will result in the termination of the order.

11. Electronic communications

When you visit Tecmagex.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. Losses

Tecmagex.com will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Tecmagex.com does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

13. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

14. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

15. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

16. Our details

Tecmagex.com is the trading name for Magetec SARL.

Tecloisirs is the trading name of Tecloisirs SARL.

Magetec
ZA l’Arnouzette
2bis Rue Fresnel
11000 Carcassonne
France
VAT reg. FR80 420 897 605 Siret N° 420 897 605 00010

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